Our Services
FAQ
Please click on the questions to see our responses.
No, we don’t charge fees or commission.
We consistently have the best in the Illawarra – and further afield.
For Travel Cards our rates are better than with Cash Passport direct – around 1% for most currencies – to load funds onto Cash Passport cards.
In the checkout you can select either Direct Credit (using Poli or PAYID), BPay or payment in store. You can also choose to pay in store when you collect your currency (cash or EFTPOS). Please note that while there is no fee if you choose to pay in store with a credit card your bank may treat it as a cash advance.
Ian Spight Pty Ltd owns and operates The Currency Exchange. Our retail outlet is in Wollongong, NSW – and has been for over 20 years. We are locally owned and operated. We’ve been in
In store we buy and sell foreign currency and sell, reload and cash out Travel Card (MasterCard Cash Passport)
You can place a currency order online and choose to pay in store or through the online checkout.
Online we load Cash Passport Cards. We can also transfer funds between currencies on your card (eg British pounds to Euro).
These lists are updating on an ongoing basis click the links below for the latest information.
Currencies we have available for sale. (Please note quantities vary for each currency)
Our retail store is in Wollongong. More information is available on our find us page.
All online reloads are undertaken in our Wollongong store.
You can purchase a set of Cash Passport cards online directly with MasterCard and then reload them with us later.
Alternatively, if you are near our shop you can come in and purchase a set of cards.
We will reload your cards as soon as we receive the funds.
For payments by Poli or PAYID during business hours: by close of business.
For payments by Poli or PAYID outside business hours: the following morning.
Payments by Bpay: usually overnight if payment is made before 6pm AEST, otherwise next business day. Please note that banks do not release Bpay funds over weekends.
If you need your funds quickly we recommend that you select Poli as your method of payment.
You can load any combination of: US Dollars, Euro, British Pounds, New Zealand Dollars, Canadian Dollars, Japanese Yen, Singapore Dollars, Hong Kong Dollars, Thai Baht and UAE Dirhams.
The following countries are currently using the Euro: Andorra, Austria, Belgium, Croatia, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Portugal, San Marino, Slovakia, Slovenia, Spain and Vatican City.
The UK have always used the British pound. Norway, Sweden, Denmark, Croatia and Switzerland each have their own currencies as well.
As per Federal Government laws we are required to take a copy of ID for all transactions.
We will need to sight and scan an original copy of your Passport, Driver’s licence or other government Photo ID.
We are working on a process for the new Digital Driver’s Licences as they cannot be scanned. It is safest to bring your physical card if you have not used our services before.
Thank you for your understanding and cooperation.
Ideally. yes. This will help us to reduce the amount of cash handling and the time each customer spends in store. You can pay by internet banking through our website and also by Bpay.
We still have the option for you to pay by cash or Eftpos – or to receive cash back for currency, but electronic payment is our preference.
Ideally, yes. This will help us to reduce the amount of cash handling and the time each customer spends in store.
By prepaying you can lock in a rate indefinitely. For pay on the day pick ups or for foreign currency to Australian Dollars we can hold rates for 3 days.
Frequently Asked Questions
If you need more information or have a question not covered here, please don’t hesitate to contact us.