MasterCard Cash Passport Prepaid Travel Card
MasterCard Cash Passport Prepaid Travel Card
Free to set up
$0 fee for card issue
Multiple Currencies
Up to 11 currencies at a time.
Free to load funds
Initial load & reload are fee free.
Lock in Rates
Lock in rates with each load.
Free Purchases
No Fees to make overseas purchases.
Accepted Worldwide
In-store, online or at ATMs.
Free Backup Card
No fee to get a second card
24/7 Assistance
Help is only a call away
Some of the top features of the Cash Passport Card. More information below.
Features and Usage
Purchasing a Cash Passport at The Currency Exchange gives you:
Load up to 11 currencies
Free second (active) card
Free Replacement Cards if your cards are lost or stolen
No usage fees in shops, restaurants etc
Lock in Exchange Rates (no unexpected surprises)
Reloadable – before during and after travel
Your cards last for 5 Years
Cards are not linked to your bank account – for extra security
No fees with us for loads – and very competitive exchange rates
The Cards come with Free Global Emergency Assistance
Chip And PIN Protected Tap & Go where available
Customer portal to check balance and transactions
Cash out and leave card open
Before purchasing any financial product you should consider the product disclosure statement.
To purchase your card you can either:
Come into our shop with your drivers licence or Passport or
Fill out our online order form – for in store collection .
Once you have your cards you can reload extra funds at our online store. All these reloads are fee free.
Register your cards online here. This will allow you to keep track of your balances and transactions while you are away.
The Cash Passport Cards have been designed to be as user friendly as possible but as with any product designed to be used in every country in the world problems can arise.
If you are experiencing any problems with the cards whilst you are overseas please call the emergency assistance number. Click here for full Cash Passport contact details.
The helpdesk is based in the UK and operates 24/7. They can help with a variety of issues from difficulties logging in to check your balance to forgotten PIN numbers to replacement cards and have the latest information on any network outages or regional issues.
Global Wifi Hotspot. Your card comes with Wifi. Click here for more information.
At The Currency Exchange we are obviously happy to help where and when we can but when you are overseas it is always quicker to call the Cash Passport Helpdesk rather than to call or email us directly.
When you get back from your trip you can either keep the funds on your card for your next overseas trip or cash out the funds from your card in store. We are able to cash out the card and leave it open for you so you just need to reload when you are travelling again.
At The Currency Exchange we have no cash out fee. Please note that the cash out rate is the buy back rate of the day you cash out, not the same rate that you got when you loaded your card.
To cash out your card just bring us your drivers licence. We will also need a couple of pieces of information from when you opened the card to check your ID. If you would like your funds credited to a bank account we will also need your BSB and account number. We will then give you your funds straight away.
You are also able to leave funds on your card and use them for future trips. The cards last for 5 years and funds can also move to a new set of cards after this date.
When you purchase your Cash Passport from The Currency Exchange the following services are fee free.
Initial Card Purchase
Initial Load
Reloads (in store, or online)
Additional Card (issued at time of purchase)
Negative Balance Fee
Inactivity fee
Domestic Card to Card (eg Parent to Child)
Currency to Currency (eg US to Euro)
Currency Conversion (Spend rate of the day applies)
When you purchase your Cash Passport from The Currency Exchange these services have the following fees.
Overseas ATM Withdrawal: $3.50 Australian (or approximate equivalent in loaded currency)
Domestic ATM: 2.95% of total
International Card to Card (eg Aussie card to New Zealand Dollars): $5.00 Australian (or approximate equivalent in loaded currency)
The following limits apply to Cash Passport Card’s issued by The Currency Exchange. All amounts are in Australian Dollars or equivalent.
Maximum value of EFTPOS transactions during any 24 hour period: $15,000
Maximum you can withdraw from ATMs in any 24 hour period: $3,000 (some ATMs may have their own limits)
Minimum Initial Load: $250
Minimum Reload: $100
Maximum Reload: $100,000
Maximum balance allowed at any one time across all Currencies during any 12 month period or at any one time: $100,000
Maximum Daily Card to Card transfer amount (International or Domestic): $20,000
Features and Usage
Purchasing a Cash Passport at The Currency Exchange gives you:
- Load up to 11 currencies
- Free second (active) card
- Free Replacement Cards if your cards are lost or stolen
- No usage fees in shops, restaurants etc
- Lock in Exchange Rates (no unexpected surprises)
- Reloadable – before during and after travel
- Your cards last for 5 Years
- Cards are not linked to your bank account – for extra security
- No fees with us for loads – and very competitive exchange rates
- The Cards come with Free Global Emergency Assistance
- Chip And PIN Protected Tap & Go where available
- Customer portal to check balance and transactions
- Cash out and leave card open
Before purchasing any financial product you should consider the product disclosure statement.
To purchase your card you can either:
Come into our shop with your drivers licence or Passport or
Fill out our online order form – you will be taken to our online store – for in store collection or home delivery.
Once you have your cards you can reload extra funds at our online store. All these reloads are fee free.
Register your cards online here. This will allow you to keep track of your balances and transactions while you are away.
The Cash Passport Cards have been designed to be as user friendly as possible but as with any product designed to be used in every country in the world problems can arise.
If you are experiencing any problems with the cards whilst you are overseas please call the emergency assistance number. Click here for full Cash Passport contact details.
The helpdesk is based in the UK and operates 24/7. They can help with a variety of issues from difficulties logging in to check your balance to forgotten PIN numbers to replacement cards and have the latest information on any network outages or regional issues.
Global Wifi Hotspot. Your card comes with Wifi. Click here for more information.
At The Currency Exchange we are obviously happy to help where and when we can but when you are overseas it is always quicker to call the Cash Passport Helpdesk rather than to call or email us directly.
When you get back from your trip you can either keep the funds on your card for your next overseas trip or cash out the funds from your card in store. We are able to cash out the card and leave it open for you so you just need to reload when you are travelling again.
At The Currency Exchange we have no cash out fee. Please note that the cash out rate is the buy back rate of the day you cash out, not the same rate that you got when you loaded your card.
To cash out your card just bring us your drivers licence. We will also need a couple of pieces of information from when you opened the card to check your ID. If you would like your funds credited to a bank account we will also need your BSB and account number. We will then give you your funds straight away.
You are also able to leave funds on your card and use them for future trips. The cards last for 5 years and funds can also move to a new set of cards after this date.
When you purchase your Cash Passport from The Currency Exchange the following services are fee free.
- Initial Card Purchase
- Initial Load
- Reloads (in store, or online)
- Additional Card (issued at time of purchase)
- Negative Balance Fee
- Inactivity fee
- Domestic Card to Card (eg Parent to Child)
- Currency to Currency (eg US to Euro)
- Currency Conversion (Spend rate of the day applies)
When you purchase your Cash Passport from The Currency Exchange these services have the following fees.
- Overseas ATM Withdrawal: $3.50 Australian (or approximate equivalent in loaded currency)
- Domestic ATM: 2.95% of total
- International Card to Card (eg Aussie card to New Zealand Dollars): $5.00 Australian (or approximate equivalent in loaded currency)
The following limits apply to Cash Passport Card’s issued by The Currency Exchange. All amounts are in Australian Dollars or equivalent.
- Maximum value of EFTPOS transactions during any 24 hour period: $15,000
- Maximum you can withdraw from ATMs in any 24 hour period: $3,000 (some ATMs may have their own limits)
- Minimum Initial Load: $250
- Minimum Reload: $100
- Maximum Reload: $100,000
- Maximum balance allowed at any one time across all Currencies during any 12 month period or at any one time: $100,000
- Maximum Daily Card to Card transfer amount (International or Domestic): $20,000
Destinations
If you are travelling to these destinations load the card in the local currency.
USA including Hawaii – US Dollars
All member countries of the Euro Zone (see below) -Euro
UK (England, Wales, Scotland and Northern Ireland) – British Pounds
New Zealand – NZ Dollars
Canada – Canadian Dollars
Japan – Japanese Yen
Singapore – Singapore Dollars
Hong Kong (Not mainland China) – HK Dollars
Thailand (Bangkok, Phuket) – Thai Baht
UAE (Dubai, Abu Dhabi) – UAE Dirhams
It is recommended to take Australian Dollars if the currency of the country that you are visiting is not available on the card.
When you use the card it will convert at the Cash Passport spend rate.
The following countries are currently using the Euro: Andorra, Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Portugal, San Marino, Slovakia, Slovenia, Spain and Vatican City.
It can make sense to keep some of your funds in Australian Dollars if it is a back up as you will not be hit with a conversion rate when you return home. For example you might choose to take 4000 Euro and $1000 Australian Dollars, with the intention of spending 4000 Euro and bringing the $1000 home (unless you see some thing you just must have!).
There is no cost to do this and you can convert it over to whichever currency you need while you are away.
Hints and Tips
The Cash Passport is a versatile product so we have put together a list of some of the ways that you can make the most of your Cash Passport Card.
- When possible take the currency of your destination
- Take advantage of good exchange rates
- Use your Cash Passport card as a Holiday Savings account
- Reload via Direct Deposit
- Buy one card for multiple destinations
- Use your foreign currency card to make online purchases at overseas websites
- Leave your card details with your Mum and Dad while you are away
- Leave your card details with your Kids while you are away
- Set up your online account before you go
- Keep your cards separate from each other while you are away
- Cross check your itinerary with the ATM Locator before you leave
- Use the card to make purchases when possible
- If your card is in foreign currency spend all, or most of, the funds on your card
- If you are using an Australian Dollar card make sure you have an idea of the exchange rate in the country where you are using the card
- Where possible use your credit card as a holding deposit in hotels, on cruises or for car hire – not your Cash Passport Card
- Keep your card for future trips
- For lost or stolen cards, call the emergency assist number and they will arrange replacement cards free of charge.
- If you are having difficulties using your card, call the Emergency Assist number. The Helpdesk is based in the UK and is available 24 hours a day. They can also recall your PIN for you.
- You can check your balance using the contact phone numbers, online or using smart phone apps.
- Use your card to make purchase in shops and to withdraw at ATMs wherever the MasterCard symbol is displayed. If prompted, the account type is credit.
- You receive two active cards. Both cards must be signed ASAP.
- The ATM locator shows where you can use your card to withdraw cash.
- ATM machines will always dispense the local currency.
- You cannot use this card to get cash out over the counter at a bank.
- Do not use the card for holding Deposits, eg; Hotels, Hire Cars, Cruises
- Daily Limits: Shops A$15,000 equivalent, ATM A$3,000 equivalent
- The maximum that can be loaded on the cards at a time is A$100,000 equivalent
- The Cards are valid for 5 years so can be reloaded for future trips.
- EFTPOS (ie purchases) fee free.
- There is a conversion fee (daily spend rate applies) for all currency conversions. Eg Aussie to Thai Baht or Euro to Pounds. This is similar to the banks. You can minimise these fees by having the foreign currency loaded on the card and having a portion of your funds in Australian Dollars if you are travelling to multiple destinations.
- When you return home you can leave any remaining funds on the card for future trips or you can cash out the balance – the card will be left open. There are no fees to do this, but foreign currency is converted back at the cash buy back rate of the day, not the rate that it was loaded on at.
- MasterCard Bpay Reloads attract a 1% fee. Please use our Fee Free option for a cheaper and faster way to reload your card.
- Some ATM machines and retailers will offer to charge your card in AUD – always reject this option. This is known as Dynamic Currency Conversion and includes hidden charges.
Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Multi-currency Cash Passport™ (“Cash Passport”) and Cash Passport™ Platinum Mastercard® (“Cash Passport Platinum”) in conjunction with the issuer, Heritage Bank Limited (ABN 32 087 652 024, AFSL 240 984). You should consider the Product Disclosure Statement for the relevant Cash Passport facility available at www.cashpassport.com.au before deciding to acquire the products. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you.